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What is recorded

Every deposit and withdrawal appears in your transaction history, with:
  • The amount and currency.
  • The type: deposit, withdrawal, or Referral Dividend.
  • The current state.
  • The blockchain transaction reference.
  • The destination address, for a withdrawal.
  • The network fee, where one applied.
  • A timestamp for each state it passed through.
The transaction reference is the useful field. Paste it into a block explorer for that network and you can see the transfer independently of us.

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States

A withdrawal moves pending, then sending, then confirmed. A deposit moves pending, then confirmed.

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Filtering

You can filter by currency and by type, and search by transaction id or hash. If you are reconciling a specific transfer, search the hash rather than scrolling.

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Balances

Your total balance can include money that you cannot withdraw yet:
  • Available to withdraw. Free to withdraw now.
  • Open stakes. Committed to positions that have not settled. It cannot be withdrawn until they settle.
  • In closed positions that have not settled. When you close a position early, smart credit lets you trade with that money again straight away. You can withdraw it once the positions settle.
If a withdrawal fails for insufficient funds when your total balance looks large enough, check the amount available to withdraw first.

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Trading records

Transaction history covers money moving in and out. Your orders, positions and settled results live in the accounting section, separately.

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Keeping your own records

If you need a record for your own accounting, export or copy it as you go. Do not rely on any platform, this one included, to be your permanent archive.